Privacy Policy

1. Who We Are

GetSGAC.com is a private, independent online service that helps travellers complete and submit their SG Arrival Card and health declaration before travelling to Singapore.

We are not affiliated with the Government of Singapore, ICA, Immigration & Checkpoints Authority, or any government agency.

Contact email: support@getsgac.com

2. What Information We Collect

To process your SG Arrival Card application, we may collect:

Personal Information:

Full name

Date of birth

Passport number and passport details

Nationality

Travel dates and accommodation details

Flight information

Email address

Phone number (if provided)

Health Information:
As part of Singapore’s required health declaration, we may collect:

Health-related answers

Recent travel history

Vaccination or medical information required by immigration authorities

Payment Information:
If payment is required, transactions are processed securely through trusted third-party payment providers.
We do not store full credit or debit card information on our servers.

Technical Information:

IP address

Browser type

Device information

Cookies (see section 7)

3. How We Use Your Information

We use your personal data:

To complete and submit your SG Arrival Card application

To send confirmation emails or updates

To provide customer support

To improve our website and user experience

To comply with legal or regulatory requirements

4. Sharing Your Information

We may share your information with:

Singapore immigration authorities for the purpose of lodging your SG Arrival Card

Trusted payment processors

Secure hosting and server providers

5. Data Storage and Security

Your information is stored on secure servers and protected using encryption, SSL secure connection, and restricted access controls.

We only retain data for as long as necessary to complete your application and meet legal or regulatory requirements.

6. Your Rights

Depending on your location (including UK/EU under GDPR), you may request:

Access to personal data we hold

Correction of inaccurate data

Deletion of your data, where applicable

A copy of your stored information

To request this, email support@getsgac.com

We do not sell or share personal data with third-party marketing companies.